Flat is Where It’s At!

reSET Communication • April 3, 2015

By: Kate Emery

 

We’ve been looking for a Senior Vice President at reSET for some time now. We needed someone to manage the day-to-day operations and oversee the talented work of the team that’s in place, freeing me to concentrate on strategic development.

In the months of searching, a funny thing happened: The team stepped in, stepped up, and kept moving the ball forward. In the absence of a leader, they took the lead.

Program manager Rosie Gallant pulled in Ben Simmons-Telep to assist her in delivering the programs she leads, giving her bandwidth to start developing new programs. Ben didn’t just step up and help with the existing work, he took on a whole new initiative – setting up an Internship program – and saw it take off.

Ojala Naeem, who has been managing the day-to-day operations of our co-working space, took it upon herself to research several co-working spaces from here to Toronto. She then put together various space crawls and surveys to find out what local entrepreneurs are looking for and conducted an exhaustive search in the Hartford area for suitable spaces for us to relocate to. We signed a lease earlier this week and will be open for business at our new location-where there will be easy, free parking-May 1 (more to come on that!).

James Woulfe, who was instrumental in helping us propel the nation’s most comprehensive social enterprise legislation through the Connecticut Senate and House of Representatives (while at the same time working his way through law school), began establishing the connections we need within the city to help entrepreneurs navigate through and connect with the resources they need to succeed.

And Joanne Donaghue continued to plug away at sowing the development seeds, applying for grants, and developing relationships that will support our efforts.

Meanwhile, the search continued. We interviewed many strong candidates. But as the days became weeks and weeks became months, the perfect match did not emerge. And then the reSet team approached me to suggest that perhaps we didn’t really need to find a single leader. Perhaps, they ventured, they could lead together.

Yeah, but… I felt the need for a right hand to take details off my plate. (My other important role is as CEO of The Walker Group, a large and growing technology services firm. It’s my day job and takes at least half of my 80 hour week.) I don’t have the time to not have strong leadership…  I don’t have time to take on that leadership role I explained. I wouldn’t have to, they explained…

And here’s what happened: They created a tight-knit team that got the job done. They met among themselves to figure out what was needed and made it happen. They pulled me in for the high level discussions or when a tie-breaker was needed but for the most part they figured it out on their own. For my part, I found myself enjoying my time at reSET more than ever, because watching a well-oiled team at work is a thing of beauty, and because I was increasingly able to work at the strategic level that interests me and where I can add the most value. There’s respect and silliness, hard work and ping pong, planning and follow-through action. What we’re distinctly lacking is petty BS. There is no whining, no games of one-upmanship, no grand-standing, no turf wars, and no passing the buck. The work is getting done. And then some.

So as of April 1 (no fooling) we’ve decided to forgo the position of Senior VP. Instead we now have a team of directors who will blow you away:

  • Joanne Donaghue will continue as Director of Development
  • Rosie Gallant is now Programs Director
  • Ojala Naeem is now our Director of Operations
  • James Woulfe is our Director of Advocacy and External Affairs

And Ben Simmons-Telep – our new Program Manager

When you next see one of these guys – congratulation them on their well-earned new roles. I am grateful and inspired to be working with them and excited to explore the possibilities of this flat, nimble organization that’s trying to do so much for a community that’s ready to rise.

By awalsh • September 29, 2026
Program Supports Early-Stage Retail Businesses with $7,000 in Grants Hartford, CT – Tuesday, September 29, 2026 – Reset, the Connecticut-based entrepreneurial support organization committed to advancing impact-driven businesses, is proud to introduce the ten businesses participating in the sixth cohort of the Floor–Plan Retail Incubator this fall. The program equips local founders with the tools to launch, grow, and thrive in today's retail landscape. Thanks to support from the Connecticut Department of Economic and Community Development, each business completing the program will receive a $700 grant to support their business. Save the date: Focus @ Reset: Retail in Real Time The Incubator will culminate in the Focus @ Reset: Retail in Real Time graduation and pop-up market event on Wednesday, November 18 from 5:30-8:00pm at Southern Connecticut State University in New Haven, where the community can meet these entrepreneurs and experience their products firsthand. Get tickets at https://bit.ly/retail26 with the early bird discount of $5 off tickets purchased before November 1. "This cohort is building businesses that infuse care, heritage, and artistry into every product they make, and we’re excited to develop strong local businesses that invest right back into our communities," said Sarah Blecher, Executive Director of Reset. "This group brings the total number of retail businesses supported through the Retail Incubator to 73 since its launch in 2021." "From Puerto Rican pastries to block prints about collective liberation, this cohort shows how many different paths lead to a meaningful retail business," said Ndubisi Okeke, Reset Program Manager. "Our Retail Incubator gets them ready for holiday sales and sustainable operations well beyond this season, building businesses with impact." Comprehensive Support for Connecticut Entrepreneurs The Retail Incubator reflects Reset's commitment to supporting entrepreneurs who are building businesses that create positive community impact. During the 12-week program, participants access experienced mentors, legal and financial support, peer networks, and real-world opportunities to test and refine their business models. The $700 small business grant at the conclusion of the incubator provides additional support to grow their businesses. The Ten Businesses in This Year's Floor–Plan Retail Incubator: Assiah Tea & Wellness , founded by Margo Jones, offers premium loose-leaf teas, handcrafted herbal blends, and curated tea services, combining hospitality, education, and wellness to encourage connection and intentional self-care. Asabodi, created by Melissa Carrasco, is a growing small business offering vegan and plant based skincare products like turmeric sugar scrub, body butters, lotions, African black liquid soap, and scalp stimulator. Dream Fleurs , founded by accessory and web designer Maureen Connelly, is a lifestyle accessory brand inspired by flowers, travel, and historic gardens around the world. Granny's Doggie Treats , is a growing small business created by Claudia Cupe, specializing in quality, homemade dog and cat treats crafted to provide pet parents with wholesome, flavorful options while promoting responsible pet care and supporting the special bond between pets and their families. L&M Desserts , led by owner and head baker Anaïs Esther Nuñez, is a family-operated business bringing authentic Puerto Rican desserts to families, events, and catering clients across Connecticut. NUR the Label , founded by Yasmin Laila, is a contemporary fashion brand reimagining the kaftan through a modern lens, honoring African and Middle Eastern dress traditions with pieces designed for celebrations and everyday expression. Pajareando Press , created by artist, educator, and community organizer Elida Paiz Pineda, creates one-of-a-kind block prints, illustrations, and craft works exploring social justice, collective liberation, and radical joy. Ruby Sampson , founded by Ashley Powdar in 2016 in honor of her grandmother, is an artisan-powered brand based in the U.S. and Guyana that creates silk-lined hair accessories, head wraps, and apparel on a mission to close the grooming gap for natural hair textures. Trinkky Trinkks , founded by performer and choreographer Cristal Coleman, is a specialty gift boutique offering handcrafted jewelry alongside curated handbags, accessories, and unexpected finds, built as a pathway toward generational wealth. Wábi Arts , founded by photographer and arts advocate Kim Weston, is a developing gallery and teaching space in downtown New Haven featuring Connecticut-based and emerging artists and home to the FOCUS Fellowship, a teen photography mentorship program. About the Floor–Plan Retail Incubator Now in its sixth year, it is part of a suite of retail opportunities from Reset and Hartford-based Breakfast Lunch & Dinner, a community activation studio. Reset’s three-month incubator provides entrepreneurial technical support to early-stage retail businesses, helping participants understand customer needs, define pricing strategies, address key legal and financial topics, and prepare for new market opportunities. Entrepreneurs gain insights from industry experts, access a supportive community, and receive practical tools to enhance their business acumen. Through the Floor–Plan partnership, entrepreneurs can access additional market outlets and retail opportunities through Breakfast, Lunch & Dinner. About Reset Founded in 2007, Reset is a nonprofit organization headquartered in Hartford, CT, whose mission is advancing the social enterprise sector and providing inclusive entrepreneurial support across Connecticut. In February 2025, Reset acquired New Haven-based Collab, combining complementary strengths to create a more robust ecosystem for impact-driven entrepreneurs throughout the region. Reset specializes in social enterprise, meaning impact-driven businesses with double or triple bottom lines, and provides coworking space, accelerator programs, and mentoring services that inspire innovation and community collaboration. To date, Reset and Collab have assisted over 700 small businesses to start and grow with impact, and reached thousands more through low-touch supports. Visit resetco.org to learn more. # # #
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This Spring we asked our community to weigh in on their biggest challenges, interests, and opportunities related to impact-driven and sustainable business. We were proud to partner with CT Sustainable Business Council on this effort. Select findings were shared at Beyond Business As Usual 2026: Scaling Resilient Entrepreneurship, and we aim to continue taking action on the things that rose to the top. Click through the arrows to see the key findings.
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