What I’ve learned from our Accelerator Class:

ewalsh • June 20, 2014

By Michelle Cote- Program Director

Wednesday night, we celebrated Flight Night: the completion of reSET’s third Social Enterprise Accelerator and a critical next step in the lives of nine social entrepreneurs. As Program Director at reSET, I have had the privilege of watching each of these entrepreneurs turn their ideas into viable, scalable business models for change. They have done so by embracing the Lean Startup methodology, which is a little bit different than the traditional business planning process. Instead of trying to create their business strategy and operational plans before going to market, this group has actively engaged with potential customers to test their assumptions about how to solve problems and create value. In some cases, the feedback that they receive about their ideas is encouraging, and their assumptions are confirmed. However, more often not, what they hear from customers surprises them, and can even challenge some of the foundational elements of the businesses that they had begun to build. When this happens, we ask them to channel their frustration and disappointment into learning. We joke with them, reminding them that failing early and failing often is the quickest path to success. We also acknowledge that mustering the resilience needed to weather this process can be difficult. Their responses have always been inspiring. In the time that I have known the group that presented Wednesday night, I have watched each one of them battle back over both internal and external obstacles, saw some of their key beliefs challenged, and witnessed them discover incredible new ways to deliver value to their customers and the community at the same time. I find this remarkable. They have embraced the special challenge that confronts social entrepreneurs with grit, determination and heart. A social entrepreneur’s job isn’t just to find a way to make money; a social entrepreneur’s job is to find a way to improve the world around them through business. Oftentimes that means selling to one customer to serve another, and creating new opportunities where they have never seemed to exist. The path or structure for this type of business isn’t always clear, but each member of the Accelerator found innovative ways of delivering value to their customers and the community at the same time, and I have learned so much from watching them do it.

I have learned that: Taking big bold steps feels exciting and daunting. Leaving behind the comfort of what you know you can accomplish to pursue something that only exists in your dreams is risky. But when you start to believe that it can happen, others quickly join you.

Just when you think you’ve got it all figured out, you have to be ready to have it all change. Embracing change, and even setbacks, as new opportunities requires both faith and discipline, but in entrepreneurship and in life, the way that you handle the unexpected becomes the true mark of character.

Believing that anything is possible is not naïve. The ability to dream big is an amazing asset to an entrepreneur. That said, no one can do it alone. Using that passion to connect with others who can help bring those dreams to life is the key to making them real.

When you’re trying something new, sometimes the hardest part is helping people imagine that a different way exists. Visionaries have two responsibilities: the first is to form a structure to support the new possibilities that they see around them; the second is to help others see it too. While this can feel lonely and frustrating, the best way to move forward is by asking people to build it with you.

Sometimes, you don’t have to choose, and you shouldn’t. When you’re passionate about a lot of different things, most people will tell you to simplify by choosing between them. While that is the obvious option, with enough creativity it’s possible to create an elegant solution that solves more than one problem.

When the worst happens, it’s important to lean on the things that really matter and put everything else to the side. Loss is painful, but it can be instructive too. The clarity that comes with it can often unlock opportunities that you haven’t been able to see before.

Entrepreneurship is a hustle. It becomes especially when you’re trying to do it on top of a demanding full time job. Accepting and committing to the juggle is the only way to see your dream come true.

Being relentless is the only way to get what you want. There will always be people who tell you that what you want to do isn’t possible, or that it’s impossible for you to do it. But, as long as you’re willing to find another way, and stay open to new options, you still have a place in the game.

Never stop asking for feedback. The day that you do is the day that you start to become disengaged from your customers and irrelevant to their needs.

Sometimes progress and insight doesn’t happen when we want it to. We can always look back and wish we had known something, or anticipated issues sooner. But, we have to be wise enough to trust and accept the timing of the growth opportunities in our lives. How could we continue to learn from one another if our wisdom came all at the same time? Most important, this group has reinforced my belief that social entrepreneurship requires skills that transcend the world of business. Being a successful social entrepreneur demands humility, compassion, humor and conviction. This group has all of those qualities in spades and I can’t wait to see their businesses take flight. If you have an idea for a business that can change the world, or you’re interested in helping someone who does, please let us know. We’d love to welcome you into our growing community.

 [fa type=”quote-left”]Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.[fa type=”quote-right”] — Thomas Edison

Michelle Cote is Program Director at reSET. Together with Program Manager Rosie Gallant, she leads our 15 week Social Enterprise Accelerator. For more information or to get involved in our programs which support the growth and development of social entrepreneurs, please get in touch.

By awalsh February 13, 2026
Dear reSET Community, The Board of Directors today announces the departure of Sarah Bodley as Executive Director of reSET in a planned transition later this year. The Board has immense gratitude for Sarah and all her contributions over the years. Over the last seven years, Sarah has built an amazing foundation for the organization and she leaves reSET in a strong position for continued growth and service. Sarah joined reSET in 2018 and over the past seven years has solidified and expanded reSET’s mission of supporting impact-driven entrepreneurs throughout Connecticut. Here are a few key highlights from Sarah’s time here: Facilitated the acquisition of Collab New Haven, expanding reSET’s footprint to a statewide geography and further enhancing our mission Developed and implemented new core programs including the award-winning Food Incubator, as well as the Food Accelerator, Retail Incubator, Measure What Matters, and Digital Marketing Mastermind Established reSET as a founding partner of the Hartford Culinary Collaborative, enabling greater connectivity and cooperation among food-centric support organizations in our region Doubled the organization’s budget to over 1 Million Dollars, securing multi-year State government grants Won the prestigious Neighborhood Builders Award from Bank of America, and the Leadership Greater Hartford Polaris Community Award in 2022 Established an endowment fund thanks to support from the Zachs Family Foundation to support the long term sustainability of reSET’s mission Over the coming months, we will be continuing our search to find reSET's next Executive Director. Sarah will stay onboard through June to ensure a smooth handoff to our next leader, and will be available as a resource throughout 2026. It is the Board of Directors’ priority, along with Sarah's, to make this transition as smooth as possible to continue the great work Sarah has helped us do over her tenure. The Executive Director’s Job Posting can be found at this link, and we invite you to keep in mind any potential candidates in your community or network that you think might be a great fit. The Board of Directors wishes Sarah the best of luck in her future endeavors. We are appreciative of the dedication and enthusiasm she has given to reSET over the last seven years, particularly navigating our organization seamlessly during the historic times of the pandemic, changes in administration, and an ever-evolving landscape of opportunity for entrepreneurs. We are confident that with Sarah’s support, this transition will be a smooth one for our Connecticut entrepreneurs, partners, and generous supporters. We look forward to continuing our growth and to serving our mission of supporting the social enterprise sector. If you have any questions or concerns during this transition, please don’t hesitate to reach out via contacting admin@resetco.org to get in touch with the board. Sincerely, Ali Lazowski + Dave Menard, co-chairs, reSET Board of Directors
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