Startup Provides Messaging Solutions For Nonprofits and Growing Businesses

ewalsh • January 24, 2018

For full Innovation Destination Hartford coverage and related content, please click here.

East Hartford-based SKYWIREme is one of many innovative startups in the 2018 reSET Impact Accelerator. The program is designed for entrepreneurs in the early stages of business development.

SKYWIREme Founder Jeremy Smith told Innovation Destination Hartford about what he hopes to gain from participating in the accelerator.

INNOVATION DESTINATION HARTFORD: When and why did you start your company?

JEREMY SMITH: While volunteering for a non-profit organization in Hartford I observed the challenges and inefficiencies of their communication methods. Talented and committed administrators were spending an inordinate amount of time trying to mobilize volunteers, members, and leadership teams through direct phone calls and email communications. The genesis of SKYWIREme was the desire to solve this problem. The company launched in June 2011.

IDH: How did you develop the business concept?

JEREMY: After completing some market research, I realized that existing services for optimized communications charged rates that made them infeasible for non-profit organizations with restrictive budgets. Some providers required software installation on specific computers owned by their customers. This limited the ability for a team of administrators to manage contact information, group configurations, and communication workload. I decided to design and develop services that supported mobility, ease of use, and effective communication mediums at fixed-price points for the customer.

IDH: Tell us about the services offered by SKYWIREme and what makes them innovative.

JEREMY: SKYWIREme provides easy-to-use group text messaging (open rate of 95% to 98%), voice messaging, and email services through our intuitive website. Customers are not restricted to the physical location of their organization since our service is accessible from a smartphone, tablet, PC, or Mac. We offer these services for a fixed monthly rate and provide unlimited usage for our customers. The services help them keep their audience informed and positively impacts organizational operations.

IDH: Why did you become involved in reSET Impact Accelerator?

JEREMY: I was born in Hartford and raised in Windsor, CT. My objective is to impact the Hartford region in a meaningful way through business growth. The reSET Impact Accelerator has a mission, set of objectives, and strategy that exudes excellence. Excellence is my objective.

IDH: In what ways is your company making a social impact?

JEREMY: SKYWIREme caters to 501(c)(3) non-profit organizations and growing businesses. Our features and roadmap should always align with the communication/messaging needs of these organizations. I believe non-profits focusing on the education, health/wellness, and the development of communities are critical within a regional “nervous system.” In most systems, communication is paramount.

SKYWIREme Founder Jeremy Smith discusses career strategy and entrepreneurship to with class of 2017 graduating seniors at Mount Saint Mary College.

IDH: What has been your biggest challenge as a startup?

JEREMY: Developing a marketing strategy has been the most challenging. Targeting specific digital and social platforms and producing the right content for the platform requires a great deal of testing. We’ve learned a lot over time and continue to improve.

IDH: What resources do you need most to move your company forward?

JEREMY: Networking and connecting with prospective clients and influencers who can refer our services is very high on the list. The disciplined entrepreneurship framework the Impact Accelerator adheres to should harden our strategic plans and operational practices.

IDH: What is the best advice you have given/received?

JEREMY: Given: Commit yourself to learning and, as you strive, maintain perspective.

Received: “Double down on your strengths!” Dr. Fay Cobb Payton, Program Director at the National Science Foundation (NSF) in the Division of Computer and Network Systems.

Learn more about SKYWIREme:

WEBSITE: www.skywireme.com
FACEBOOK: /SKYWIREme
INSTAGRAM: skywireme
TWITTER: @SKYWIREme

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Leadership Transition Announcement: reSET Executive Director to Step Down in 2026

By awalsh • February 13, 2026

Dear reSET Community, The Board of Directors today announces the departure of Sarah Bodley as Executive Director of reSET in a planned transition later this year. The Board has immense gratitude for Sarah and all her contributions over the years. Over the last seven years, Sarah has built an amazing foundation for the organization and she leaves reSET in a strong position for continued growth and service. Sarah joined reSET in 2018 and over the past seven years has solidified and expanded reSET’s mission of supporting impact-driven entrepreneurs throughout Connecticut. Here are a few key highlights from Sarah’s time here: Facilitated the acquisition of Collab New Haven, expanding reSET’s footprint to a statewide geography and further enhancing our mission Developed and implemented new core programs including the award-winning Food Incubator, as well as the Food Accelerator, Retail Incubator, Measure What Matters, and Digital Marketing Mastermind Established reSET as a founding partner of the Hartford Culinary Collaborative, enabling greater connectivity and cooperation among food-centric support organizations in our region Doubled the organization’s budget to over 1 Million Dollars, securing multi-year State government grants Won the prestigious Neighborhood Builders Award from Bank of America, and the Leadership Greater Hartford Polaris Community Award in 2022 Established an endowment fund thanks to support from the Zachs Family Foundation to support the long term sustainability of reSET’s mission Over the coming months, we will be continuing our search to find reSET's next Executive Director. Sarah will stay onboard through June to ensure a smooth handoff to our next leader, and will be available as a resource throughout 2026. It is the Board of Directors’ priority, along with Sarah's, to make this transition as smooth as possible to continue the great work Sarah has helped us do over her tenure. The Executive Director’s Job Posting can be found at this link, and we invite you to keep in mind any potential candidates in your community or network that you think might be a great fit. The Board of Directors wishes Sarah the best of luck in her future endeavors. We are appreciative of the dedication and enthusiasm she has given to reSET over the last seven years, particularly navigating our organization seamlessly during the historic times of the pandemic, changes in administration, and an ever-evolving landscape of opportunity for entrepreneurs. We are confident that with Sarah’s support, this transition will be a smooth one for our Connecticut entrepreneurs, partners, and generous supporters. We look forward to continuing our growth and to serving our mission of supporting the social enterprise sector. If you have any questions or concerns during this transition, please don’t hesitate to reach out via contacting admin@resetco.org to get in touch with the board. Sincerely, Ali Lazowski + Dave Menard, co-chairs, reSET Board of Directors

Applications Open for Spring 2026 Impact Accelerator

By awalsh • February 10, 2026

Inviting Impact Entrepreneurs Into Transformative Growth

reSET Announces Pitch Competition Winners from Fall Food Accelerator and Floor–Plan Retail Incubator Programs

By awalsh • November 25, 2025

21 Businesses Participated, Gaining Valuable Impact-Driven Business Training

reSET to Host Two November Events Celbrating Connecticut's Next Generation of Food and Retail Entrepreneurs Making an Impact

By awalsh • October 27, 2025

Special Discount Available for Attendees Purchasing Tickets to Both Events

reSET Announces Second Food Accelerator Cohort

By awalsh • October 1, 2025

11 Impact-Driven Food Businesses Ready to Scale Operations and Community Impact

reSET Announces 5th Cohort of Floor - Plan Retail Incubator Featuring 10 Emerging Entrepreneurs

By awalsh • September 22, 2025

Program Partnership with Breakfast Lunch & Dinner Supports Early-Stage Retail Businesses with Social Impact Focus

reSET Food and Retail Programs Featured in Radio Interview

July 7, 2025

Listen in to the replay of John Voket of Connoisseur Media's interview of reSET Food Program Manager Katrice Claudio and Program Manager Ndubisi Okeke that aired on Sunday July 6, 2025. They talked about the reSET programs that are enrolling for the fall--the Food Accelerator for food businesses looking to scale, and the Retail Incubator for early stage product-based businesses looking to ramp up for holiday markets in Connecticut. Listen here: https://audioboom.com/posts/8745230-reset-fall-program-preview The interview aired on the award-winning "For the People" show on Sunday, July 6 on WEBE 108 FM, STAR 99.9, WPLR FM and THe VOICE of Connecticut and on the podcast.